Privacy Policy

At Commercial Waste Feltham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

1. Introduction

Our primary goal is to provide efficient and reliable commercial waste management services while respecting your privacy. This policy applies to all personal data collected through our services and interactions.

2. Data Collection

We may collect various types of information to provide and improve our services to you. The data we collect includes:

Personal Identification Information: Name, email address, phone number, and business details.
Transactional Information: Details of the services you have requested, including dates and types of waste collected.
Usage Data: Information about how you use our services, such as service usage patterns and preferences.

3. Use of Data

We utilize the collected data for the following purposes:

Service Provision: To deliver and manage our commercial waste services efficiently.
Communication: To respond to your inquiries, provide updates about your services, and send important notifications.
Improvement: To analyze usage patterns and feedback to enhance our services.
Compliance: To adhere to legal obligations and industry regulations.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party vendors who assist us in operating our business and providing services to you, under strict confidentiality agreements.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

Your data security is paramount to us. We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Sensitive data is encrypted both in transit and at rest.
Access Control: Access to personal data is restricted to authorized personnel only.
Regular Audits: We conduct regular security assessments to identify and mitigate potential vulnerabilities.

6. User Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Restriction: You can request the restriction of processing your personal data.
Objection: You can object to the processing of your personal data for specific purposes.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience with our services:

Functionality: To remember your preferences and settings.
Analytics: To analyze how our services are used and facilitate improvements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and standards to maintain the security and confidentiality of your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the effective date of the policy.

12. Your Consent

By using our services, you consent to the terms outlined in this Privacy Policy.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws applicable in Feltham.